Brown Bag Seminar, University Center for Social and Urban Research

Missions
A Panel Discussion
Interested in how nonprofit organizations are implementing digital innovations like chatbots and geofencing to strengthen relationships with their users and visitors? Join us for a roundtable discussion with Toby Greenwalt, Carnegie Library of Pittsburgh and Regina Russian, Carnegie Museums of Pittsburgh Innovation Studio, moderated by Catherine DeLoughry, Civic DecisionMaking, about encouraging innovation and implementing new technologies.
Catherine DeLoughry, founder and principal of Civic DecisionMaking LLC, works with civic leaders to execute strategic decisions that accelerate change, to prototype and launch new initiatives and to be innovators. She has served as an executive director, a senior nonprofit professional, and a board member. She holds a Master’s in Public Administration and a certificate in nonprofit management from GSPIA.
Toby Greenwalt is Director of Digital Strategy and Technology Integration at Carnegie Library of Pittsburgh. Exploring the intersection of community-building and cutting-edge technology, Toby works to create memorable library experiences for users in the physical space and the virtual space – and everywhere in between. He currently serves as an advisory committee member for the American Library Association’s Center for the Future of Libraries and writes and speaks frequently on issues related to building community through technology. Toby received his MLIS from the University of Illinois at Urbana-Champaign.
Regina McDonald Russian is the Digital Accessibility & UX Specialist with the Carnegie Museums of Pittsburgh Innovation Studio. Her responsibilities encompass UX research and strategy, usability testing, media production, and inclusive design. She has a broad background in education, leadership, and technology. Regina believes universal design and technology allows museums to reach and impact people beyond brick and mortar.